Making Space for Innovation
The demand for business innovation has never been higher, but how can we accomplish this without breaking the bank? Innovation doesn’t have to be expensive or difficult when we optimize the tools we already have to drive success.
These days, IT leaders are asked to do much more with less. The current shift towards business agility provides us with opportunities that didn’t exist five-to-ten years ago.
Fortunately, there are proven approaches that help us deliver the results we need.
- Become better partners with the business
- Measure IT outcomes in business terms
- Make time for innovation
- Get the business more involved in IT decisions and processes
- Proactively report status and financials
Development teams and architects are no longer the order takers—they are strategic partners driving solutions based on demands. We need to quantify their value in business terms. Today’s IT business landscape relies on our ability to change direction quickly and pivot on new opportunities.
Innovation is a central piece of our long-term strategy. We can leverage existing assets like people, processes, and technologies to invest in innovation wisely. This knowledge equips us with options that won’t stress the budget.
We treat our employees like entrepreneurs, and empower idea-sharing across our organization. A connected enterprise is driven by integration and collaboration.
When we connect systems and teams, we eliminate friction caused by lack of communication and misunderstandings. To maximize the potential of existing assets, we consider what tools we already own that we can leverage, change, or improve to add greater value. How can we capture the best ideas?
Letting our innovators know that their ideas have been heard reinforces the value and impact of their contributions. By decentralizing the vetting of ideas, we open up opportunities for communication. A log of these ideas should be available to everyone.
We use the VOCE approach (Voice of the Customer via the Employee) to generate winning solutions. VOCE taps into useful feedback from the clients we serve. We reward those wins to create a culture of investment.