The challenge: safeguarding productivity for 10,000 users
To remain competitive, Ford is constantly innovating. The car manufacturer has around 20,000 active projects at any time, and uses Clarity PPM to track them.
With 10,000 users across the business, the solution must perform at optimum levels to safeguard project success and maximize efficiency.
When database, portlet, and configuration issues started to impact the user experience, leaving users frustrated and unable to quickly access the information they needed, Ford recognized that an experienced partner to help identify and rectify the problems was required.