The solution: expert analysis and remediation
Eastman engaged CA Technologies partner and project and portfolio management specialist, Rego Consulting, to identify and rectify the underlying reasons for the loss of performance.
Rego Consulting technicians uncovered a significantly undersized system for current requirements, as well as background processes that were generating millions of rows of redundant access rights and causing the system’s front end to hang. With Rego Consulting’s assistance, the instance rights were safely removed and a script written to automatically delete them going forward.
Examining average click and display times revealed a four-second display rate on the project list page, which had a cascading effect on list page performance and other related portlets. By removing display configurations and optimizing the page, Rego Consulting improved display rates by 37 percent to two and a half seconds.
Rego Consulting also discovered and removed three-years-worth of unnecessary allocation data and it reconfigured time slice tables to a more realistic range.
These interventions dramatically reduced processing demands and significantly improved system performance.