At Rego Consulting, employees share a core philosophy that guides how we deliver on the brand promise. This philosophy ensures we're always focused on helping customers become more productive, effective, and efficient. It's our compass to ensure customers get real value from our services. Our philosophy is what sets us apart – why people choose us and what makes us stand out.
It's the Rego way.
This mindset is behind every decision we make, the magic of our brand, and the reason our customers keep coming back. With a 98% retention rate across 800+ clients, it's clear this approach is and has been working. It's also why our partners trust and love working with us. (The feeling is mutual!)
Here's what the Rego way means to us.
Be a Guide
Did you know that Rego means "to guide" in Latin? It's true! Every Rego team member is here to guide you through solving technical challenges, streamlining your processes, and helping you get the most out of your solutions.
So … what's a guide? According to the Merriam-Webster dictionary, a guide is someone who leads or directs. A great example is the Sherpa — a mountain guide known for helping climbers navigate Everest. Sherpas advise climbers which path to take and when to pause due to inclement weather conditions. They're trusted because of their skills and experiences.
Rego employees may not be navigating avalanches, but we do offer expert guidance through complex digital landscapes. We're your go-to experts for software, modernization, digital transformation, and strategic change.
Great guides know the destination — and how to get there. At Rego, we're focused on results. We help map the path and anticipate what's ahead. We know which obstacles you might face as well as how to overcome them.
And because we don't believe in a one-size-fits-all model, our consultants tailor guidance based on your organizational needs and challenges — whether you're a global enterprise or a small business just getting started.
Fun Fact: We have more than 240 guides here at Rego.
Communicate and Be Responsive
Being a good guide means being available, communicative, and quick to respond. Great guides stay engaged and in touch with you.
That's us!
It's frustrating to feel ignored. At Rego, employees are here to treat you and your issues as a top priority. Our team members are encouraged to check email at the beginning and end of the day and to acknowledge requests with "I'll get back to you," if more time is needed. With us, your email never disappears into a black hole. You'll never be left wondering whether someone is on it — we'll let you know, and we'll follow through.
That commitment to communication and treating your problems with urgency is a brand promise.
Fun Fact: Our organization is flat, meaning everyone can interact directly with our CEO.
Treat Our Clients' Money Like Our Own
We believe your budget deserves respect.
To us, that means no upselling, no busy-work, and no billing for hours that don't add value. We won't spin our wheels just to fill a timesheet. Instead, our focus is on ROI — delivering meaningful, measurable value to your organization.
We focus on what drives business outcomes — whether it's faster and better implementations, more intuitive user experiences, or adoptive ideas that stick. And if something isn't in your best interest? We'll tell you. We're not afraid to say "no" to work that doesn't benefit you because we'd rather guide you toward solutions that meet your needs.
Fun Fact: When consultants are between projects, we "bench" them to save our customers money.
Be Agile
We embrace flexibility, iteration, and continuous improvement. Rego employees are ready to pivot when needed, adapt to change, and find quick wins along the way.
Our employees don't just preach agile — we live it. From the way we plan project phases to how we collect your feedback, everything is designed to be adaptive. As we sell project management software, we run tight ships — understanding dependencies and creating back-up plans.
Manage Change
Change management can make or break a project. Who adopts the tools? How fast? How well? These aren't afterthoughts — they're critical success factors. That's why we bake change management into our delivery process. From executive buy-in to champions to end-user training, we develop custom strategies that help your team succeed.
We've assisted organizational shifts from spreadsheet chaos to software confidence. We relish turning stalled SaaS (software as a service) rollouts into enthusiastic adoptions. We do that by meeting people where they are … and then bring them along with us. They're part of the decision-making process — stakeholders that build buy-in.
📥 Download the Rego white paper on Change Management.
Educate (Don't Just Train)
Yes, we train your team — but we go beyond a one-time class. We offer robust education and continuous support. Every way your team can be educated, we offer it. Through trainers or peers, at events or in virtual meetings, using documentation or videos – we have it all.
We provide more than just software experience, too. Our training goes beyond technical skills. Through us, you can focus on strategic thinking, decision-making, and project leadership. Our education enables you and your teams to become more efficient and effective.
- Join our twice-yearly flagship events: Rego University.
- Access more than 1,600 knowledge base articles through RegoXChange.
- Connect and network in our user groups.
- Attend events and webinars.
If your employees need education and you don't see that available through Rego, contact an account manager. Our team loves to get new ideas from clients on how we can continue to improve, better support you, and provide more value to your organization.
Fun Fact: More than 2,000 people have taken our free classes.
Go to the Team for Help
There's an old adage: two heads are better than one. We have more than 200! And Rego employees thrive on collaboration. When one consultant hits a roadblock, they reach out to the entire Rego employee base and ask for help.
With hundreds of experts and decades of combined experience, chances are good that someone's already solved your exact challenge. Behind the scenes, we work together to get answers.
The entire team is poised and ready to help you!
Let Rego Be Your Guide
Let us be your guide. We're here to treat your organization like our own, offering creative, time-tested solutions to meet your tough challenges. Again, it's how we select employees. Our company is filled with guides who live by the Rego way.
With employees across the U.S., Australia, Europe, Asia, and the Middle East, we serve clients in every industry and time zone.
We support a wide range of solutions, too.
- PPM and Strategic Portfolio Management: Clarity
- Agile and Work Management: Rally
- Microsoft Solutions
- Financial Optimization: IBM Apptio
- Cloud Solutions: AWS and Azure
Rego also helps customers with artificial intelligence (AI) readiness, metrics and reporting, PMO strategy, and more. Your organization's productivity, effectiveness, and efficiency can all be handled by us.
Let Rego guide you through your next project and help resolve your PPM, financial, work management, productivity, and cloud issues.
About the Author: Tami Matthews
