Polycom gets products to market faster with better project visibility

Customer profile: Polycom
Industry: Telecommunications
Size: Over 3,500 employees

The customer: unleashing the power of collaboration

Polycom has been transforming communication and collaboration for more than 25 years. More than 400,000 organizations worldwide rely on Polycom solutions to increase productivity, reduce time to market, provide better customer service and enhance education.

The challenge: poor visibility of project costs and resources

Polycom is continually innovating to create new video, voice, and content solutions that meet its customer needs. It must ensure it has effective project management processes for new product development to maximize resources, meet deadlines, and satisfy market demands.

Without a suitable solution for project planning and forecasting, the company lacked the visibility it needed of costs and resources. To ensure it had the necessary insights, Polycom decided to invest in a dedicated project and portfolio management (PPM) solution.

The solution: greater project visibility for 1,200 users

To improve project management, Polycom partnered with Rego Consulting to deploy CA Project & Portfolio Management (CA PPM) SaaS.

Drawing on its years of expertise with the solution and knowledge of PPM best practices, Rego Consulting helped Polycom develop five custom reports and five custom portlets to provide greater visibility of project status, resource requirements, and both the capital and operating costs relating to each project.

CA PPM is now used by 1,200 Polycom employees across China, India, Israel, Canada, and the US to track around 350 projects annually.

The benefits: better data for better decisions

By working with Rego Consulting to establish a PPM solution that meets its needs, Polycom has been able to establish standardized and automated processes across its global development teams, which increases efficiency while ensuring consistency.

With a single source of truth for project, resource, and financial information, the company can make better business decisions, streamline development processes, and get products out to market faster.

The project was such a success that Polycom landed the Progress Award at the CA Technologies 2014 VIP Customer Awards.

With Project & Portfolio Management SaaS and expert guidance from Rego Consulting, Polycom product development teams across the globe in India, China, and the US can all work collaboratively with a single view of their projects

Chris Shortall, Director of Business Operations, Polycom