Case Study: Amway aligns resources with strategic objectives with centralized project and portfolio management and better business insights

Company: Amway
Industry: Direct Retail
Size: Over 19,000 employees

The customer: success on every level

Amway is a multi-level marketing company that sells health, beauty, and home care products to consumers in more than 100 markets all over the world. Founded in 1959, on the principles of freedom, family, hope, and reward, it has become one of the world’s largest direct selling companies.

The challenge: fragmented project management

As a global consumer business, Amway needs to continually innovate and respond quickly to market needs to remain in the forefront of its industry.

The company’s different lines of business managed projects independently, using different tools and processes and relying largely on personal networks to connect with other parts of the organization.

This fragmented approach and lack of visibility into the many projects across the organization were hampering Amway’s ability to effectively prioritize projects and resources.

The solution: a global PPM process

Amway decided to adopt a standardized and global approach to project and portfolio management (PPM) and turned to Rego Consulting to assist with deploying Clarity Project and Portfolio Management (formerly CA Clarity).

Leveraging best-practices and deep product knowledge, Rego Consulting worked with Amway to ensure that the Clarity Project and Portfolio Management deployment was in line with the organization’s business needs and objectives.

All idea, project, and resource information was uploaded into Clarity Project and Portfolio Management, with support from Rego Consulting and with particular focus on ensuring that Amway was able to capture net present value (NPV), return on investment (ROI), business line launch dates, and custom financial load.

Amway’s 2,500 IT and business users now use the solution to ensure that all projects are managed consistently across the organization and that information is captured in a single system.

The benefits: improved visibility and decision-making

Amway now has transparency and visibility of its project portfolio enterprise-wide as well as by different business lines.

By standardizing on Clarity Project and Portfolio Management, project and business managers can better balance supply and demand and enhance project delivery.

Amway’s decision-makers also now have the insight they need to approve and prioritize the right projects in line with strategic objectives, which will help the organization to innovate and respond to market needs more quickly and effectively.

Rego Consulting worked closely with Amway at all levels to ensure that our CA Project & Portfolio Management deployment focused on strategic business needs, as well as those of users, to deliver maximum value across our organization.

Senior Project Manager, Amway