Finally: Respond to CA PPM Action Items Directly in Email

Read. Respond. Repeat.
All without having to leave your email box.

Stakeholders, resource managers, project managers, and others can respond to actions simply and easily within their email—eliminating the extra login step while presenting all of the information needed to make the decision within the body of the email. And, they can attach notes to the email that are fed into CA PPM as well—making the process even more efficient. This new solution will work for ANY type of workflow needing a response.

That’s why solving this challenge has been a top priority for Rego, and why we have spent hundreds of hours researching for a simple way to respond directly within email to workflow action items. This research has led to an architecture that meets our high standards – simple, fast, and inexpensive.

Common uses for workflow action items include:

Timesheet Approval / Rejection

Approval of an Idea to become a project

Approval/Rejection of a change request

Approval/Rejection of a budget plan

Movement of a soft booking to a hard booking

Quick setup.
No Customization or Limitations.

The Action Item Email Responder is simple to set up and simple to use. It leverages 100% out-of-the-box capabilities – no customizations. It is supported on CA PPM On-Premise and CA PPM On Demand – in any version of CA PPM 13.x and above. It will support any mail client. And because users can respond directly from within their email, you can expect to see much faster response times for actions. The value for your users:

  • Increases adoption and perception of CA PPM
  • Reduces cycle time for responses.

Here’s what you get.

  • When you sign up for the service, you’ll receive the following:
    Unlimited use of the service—you can use this for every workflow process approval or response needed on any object. No volume or other restrictions.
  • In addition to this unlimited use, Rego will kick-start your usage by providing:
    Basic setup and knowledge transfer on how to write GEL that calls and uses the service
    One custom-built workflow that uses the email responder service

Example Timesheet Submission

Example Budget Submission

Pricing Information

You’ll pay a one-time, $1,500 setup and knowledge transfer fee for the Action Item Responder, along with subscription fees. The initial fee includes the following:

  • Setup objects and jobs
  • Create 1 sample GEL script with an approval
  • Two knowledge transfer sessions on how to leverage the service

Annual subscription fees based on the number of licensed full function and restricted users:

  • < 100 users: $2,500 per year OR up to 25 users of a workflow
  • 100-500 users: $5,000 per year OR up to 100 users of a workflow
  • 500-2,000 users: $7,500 per year
  • 2,000-5,000 users: $10,000 per year
  • Over 5,000 users: $15,000 per year

For information on a single purchase option vs. a subscription, contact your Rego representative. Active regoXchange subscriptions qualify for 50% off annual subscription fee.

Click here to get started with the Action Item Email Responder

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