I recently joined Rego Consulting in a strategic advising role in the Technology Business Management (TBM) space. I knew Rego Consulting had a proven track record of helping customers in their TBM journey, but talking with members of their team piqued my interest. They were genuine, intelligent about TBM principles, and spoke passionately about helping their customers. They promoted a philosophy of building long–term relationships, doing what’s right for the customer, and instilling a flexible culture for team members so we can perform at our best.
I was sold on the culture, but the right opportunity would have to present itself to take me away from the State of Washington. You see, I’m an advocate for TBM, but especially in the public sector space where it supports efficient government and public services that are ultimately provided to constituents like you, me, and all our neighbors. I’m especially interested in the “human” components of TBM rollouts.
Why? It’s related to a common theme I was seeing across agencies and at networking functions. It‘s increasingly common to hit a “TBM adoption stalemate,” like getting stuck at the Towers layer, and not being able to realize value. It’s not a complete overstatement that I’ve been asked multiple times,
Well … yes and no. Yes, Apptio is a dynamic tool and the out-of-the-box configuration sets you up for many insights across the TBM taxonomy. Pair that with a stellar implementation team, such as Rego’s best-in-class technical consultants, and you are on the fast track to achieving your TBM dreams. But a commonly underestimated aspect – in both work effort and effectiveness – is organizational change management. The ability to engage your stakeholders and turn insights into action.
Specifically, what I see as root problem is that organizations have not identified (or communicated or socialized) their core value driver and primary use case(s). They jump into tool adoption but get hung up on technical questions or modeling allocation rules. Conversely, they may have too many use cases and are trying to do everything simultaneously without reasonable milestones. In either scenario, a few years pass, and stakeholders are not realizing the return they anticipated and get frustrated. Not to oversimplify the problem, but organizations must …
That’s where I come in!
These organizational drivers are what I specialize in. My goal is to develop TBM-specific strategic service offerings that go hand-in-hand with the technical adoption. Getting past the stalemate makes the TBM so much easier to do. And of course, Apptio works better when the planning is done.
Additionally, I’ll be elevating Rego’s involvement as an ecosystem partner with the Council. If it hasn’t become evident yet, I’m very passionate about TBM as a discipline and not just the rollout of a tool. To that end, I’m actively involved with the TBM Council as a thought leader. Here’s the highlight of items I “geek out on” with the council:
So, if you’re stuck in a stalemate or are having trouble with your TBMO, contact me. The team and I would be happy to help you get unstuck. Plus, we have a few ideas on Apptio, too.
Editor’s note: The Rego Consulting team is excited to announce that Stephanie Roe is a finalist for the TBM Council Awards.
Let Rego Be Your Guide
Rego is a customer-centric company and aims to help organizations begin, mature, or help get “unstuck.” Let’s not talk TBM just once a year at the TBM Conference, but monthly throughout your journey.
To learn more about Rego and the TBM, PPM, and Agile support we offer, visit Rego Consulting. To learn more about Stephanie, visit her LinkedIn profile.
About the Author: Stephanie Roe
