The solution: standardized system and processes globally
Having successfully worked with Rego Consulting to improve its approach to IT projects, IDEXX re-engaged the consultancy to enhance its R&D project and resource management capabilities.
Rego worked alongside IDEXX’s project management office (PMO) and the largely scientific community across the R&D organization to define standard project management processes, deploy CA Project & Portfolio Management (CA PPM, formerly CA Clarity), and incorporate ‘lite’ versions of project management, resource management, and timesheets.
Introducing resource management, project management, and timesheets represented a significant change in culture as well as process for the R&D community. Rego Consulting provided advice on organizational change management, which was driven by the IDEXX PMO.
To support the change and facilitate adoption, Rego produced a training video for IDEXX scientists around the world, as well as providing classroom training for users and managers.
Rego configured CA PPM to reflect the newly defined processes and trained IDEXX staff to enable them to configure the system in-house thereafter and reduce support costs.
Reporting and portlets were also developed to meet the specific requirements of IDEXX. The company also found RegoXchange™ invaluable in helping understand and identify portlets used by other organizations that would add value to IDEXX and could be adapted and deployed cost-effectively. RegoXchange™ has hundreds of ready-to-use CA PPM solutions including portlets, training material, reports, and more, to help clients increase the value of the tool.