So, what’s the benefit of integrating applications?
The average employee must switch between multiple applications throughout a day to complete a specific process. According to RingCentral’s research, most employees spend at least 60 minutes a day toggling between apps, which equates to more than a month every year. For businesses, that’s billions of dollars of lost productivity annually.
Integrations reduce waste in business processes, improve quality and overall user experience, create data consistency, and increase visibility. They also reduce the time spent on the manual entry required to execute a business process. Finally, integrations improve quality by preventing potential errors associated with manual entry.