Westinghouse supports innovation with ServiceNow project and portfolio management

Company: Westinghouse
Industry: Engineering
Size: 11,000 employees

The customer: transforming the human experience with technology

Founded in 1886, Westinghouse provides innovative, high-quality products and customer service in the fields of electronics, lighting, and power. From smart appliances for the home to clean, safe energy solutions, the company’s technology is transforming the human experience.

The challenge: rapid deployment of a new, standard PPM platform

With Westinghouse’s reputation for dependability, project and portfolio management (PPM) is a critical component, as they constantly develop and test advanced products. When Westinghouse decided to adopt ServiceNow across the organization, it also chose to implement the PPM module to standardize the source-of-truth. However, in order to avoid delaying the overall rollout, the PPM deployment needed to be successfully completed within an extremely reduced timescale.

The solution: combining customized and out-of-the-box functionality

Westinghouse chose Rego Consulting to help ensure a rapid yet effective deployment of its new PPM platform.

Rego consultants proposed an accelerated development and configuration model where requirements were discussed in-session and development was carried out live and in parallel. This approach enabled instant client feedback, followed by immediate defect remediation, resulting in rapid sign-off for development and configuration.

As part of its analysis, development, and system configuration services for demand management and project management, Rego provided customized workflows and forms, combined with out-of-the-box reporting, in order to meet Westinghouse’s ambitious schedule.

The benefits: consistent, comprehensive project management approach

Westinghouse now has a unified and consistent process for project management – from ideation through to delivery – across the organization. This will help the company continue to deliver ground-breaking technological products in a timely and reliable manner and safeguard its reputation for quality.