Bremer Bank enhances governance and ensures compliance with ServiceNow project and portfolio management

Company: Bremer Bank
Industry: Financial Services
Size: 2,000 employees

The customer: turning aspiration into reality

Founded in 1943, Bremer Financial Corporation is a privately held, $11 billion company headquartered in Minnesota. It offers full-service banking, wealth management, investment, and insurance to individuals and businesses as well as government, public, and non-profit organizations.

The challenge: enabling greater governance

As a result of rapid growth, the bank had attained a threshold that required greater governance, and it needed to satisfy new regulatory controls. It was already using a range of project and portfolio management (PPM) systems but did not have a comprehensive view across its project portfolio and programs with all the necessary controls in place.

To support the requirement for greater governance, Bremer needed to standardize with a single PPM solution that would reinforce and enhance existing processes as well as deliver additional capabilities and controls.

The solution: standardized and enhanced PPM

As Bremer Bank was already using ServiceNow’s ITSM solution, it decided to leverage its existing knowledge of the system and standardize on its PPM solution.

The bank turned to Rego Consulting to help deploy the new solution and optimize its PPM processes and capabilities.

Using a scrum process, ServiceNow PPM was deployed in just one month to 40 users across three organizations. In addition to helping to establish standard processes and guidelines as well as audit and quality review procedures, Rego also configured the system to ensure adherence to the new regulatory controls.

The new solution included additional modules to extend Bremer’s PPM capabilities, such as centralized demand management, portfolio reporting, and program management for multi-year initiatives.

The benefits: supporting growth and compliance

With help from Rego, Bremer Bank has standardized and strengthened its approach to PPM, which will safeguard not only compliance but also its investments in strategic projects and programs.

Rego has also assisted with an upgrade of the solution to provide greater automation and functionality. This will further increase efficiency and support the organization as it continues to grow and face new regulatory demands.

By working with Rego Consulting, we were able to quickly deploy a standardized PPM approach supported by an expertly configured solution that has extended our PPM capabilities and simplified regulatory compliance.

PMO Director, Bremer Bank