AF Group protects competitive advantage with agile methodologies and effective project and portfolio management

Company: AF Group
Industry: Insurance
Size: Over 1,200 employees

The customer: protecting the future

AF Group has provided workers’ compensation insurance coverage since 1912. The company partners with independent agents to provide exceptional claims expertise, unrivaled loss control services, and extensive online safety resources and training.

The challenge: enhancing PPM

Operating in the highly competitive insurance industry, AF Group depends on fast and reliable deployment of new services and technologies to maintain its competitive advantage.

To accelerate time to market, the company was eager to adopt agile methodologies but had limited in-house experience. It also wanted to leverage the project and portfolio management (PPM) capabilities of ServiceNow, which was already a key platform for other functions within AF Group.

The solution: adopting agile

Rego Consulting conducted an agile training workshop with AF Group to explain the methodology in detail and confirm the approach was well-suited to the IT team. AF Group then engaged Rego Consulting to help it adopt the methodology and deploy ServiceNow PPM.

Rego Consulting invested time and effort to build strong relationships and earn the insurer’s trust.

Throughout the engagement, Rego Consulting provided transparency and expert guidance tailored to the client’s needs, ensuring that the Project Management and IT teams were highly involved as Rego transferred knowledge and ownership.

The benefits: enhanced project delivery

AF Group is now successfully using agile methodologies and ServiceNow PPM to enhance the quality and timely delivery of all IT and business projects.

Due to the success of this engagement, Rego Consulting is providing AF Group with consulting support as it looks into the possibilities of annual planning and further deployment of ServiceNow modules, including APM (Application Portfolio Management)

Rego Consulting went out of its way to ensure we understood everything. The team provided outstanding support and knowledge transfer to enable us to take ownership and be self-sufficient going forward.
Director, Project and Portfolio Management, AF Group